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Shipping Policy

SHIPPING POLICY

Thank you for shopping with Praying Air Fresheners. We are committed to providing reliable shipping and order fulfillment for all customers.

Please review the following shipping policies carefully before placing an order.

1. ORDER PROCESSING TIMES

Orders are typically processed within:

  • 1–5 business days after payment confirmation

Processing times may vary during:

  • Holidays

  • Sales events

  • Product launches

  • High-volume order periods

Business days do not include:

  • Saturdays

  • Sundays

  • Federal holidays

Orders placed after business hours may begin processing the following business day.

2. SHIPPING METHODS

We may ship orders using:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Other regional carriers

Shipping methods and rates are displayed during checkout.

Carrier availability may vary depending on location.

3. SHIPPING RATES

Shipping rates are calculated based on:

  • Order weight

  • Package dimensions

  • Shipping destination

  • Selected shipping speed

Promotional free shipping offers may apply to qualifying orders and are subject to change without notice.

4. ESTIMATED DELIVERY TIMES

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Typical delivery estimates:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days

Actual delivery times may vary due to:

  • Weather conditions

  • Carrier delays

  • Supply chain interruptions

  • Incorrect shipping information

  • Seasonal demand

Praying Air Fresheners is not responsible for carrier transit delays once packages are shipped.

5. ORDER TRACKING

Tracking information will be provided via email once an order has shipped.

Please allow up to 24–48 hours for tracking updates to appear in carrier systems.

Customers are responsible for monitoring tracking updates and delivery status.

6. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information during checkout.

Praying Air Fresheners is not responsible for:

  • Delays caused by incorrect addresses

  • Lost packages due to address errors

  • Packages shipped to incorrectly entered addresses

If an order is returned due to an address issue, additional shipping fees may apply for reshipment.

7. LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been transferred to the shipping carrier, ownership and risk transfer to the customer.

Praying Air Fresheners is not responsible for:

  • Lost packages

  • Stolen packages

  • Delivery delays

  • Carrier-related damages

If a package is marked “Delivered” but cannot be located, customers should:

  1. Verify the shipping address

  2. Check with neighbors or household members

  3. Contact the shipping carrier directly

  4. File a carrier claim if applicable

We may assist customers in locating shipments when reasonably possible but cannot guarantee carrier resolutions.

8. DAMAGED ORDERS

If your order arrives damaged:

  • Contact us within 7 days of delivery

  • Include photographs of:

    • The damaged product

    • Packaging materials

    • Shipping label

Failure to provide sufficient documentation may delay or prevent replacement review.

Approved claims may qualify for:

  • Replacement products

  • Store credit

  • Refunds at our discretion

9. INTERNATIONAL SHIPPING

International shipping availability may vary.

Customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT fees

  • Additional international shipping charges

Praying Air Fresheners is not responsible for:

  • Customs delays

  • Seized packages

  • Country-specific import restrictions

Use entity references when mentioning countries:
United States

10. UNDELIVERABLE OR RETURNED PACKAGES

Packages returned to us due to:

  • Incorrect addresses

  • Delivery refusal

  • Failure to claim shipments

  • Carrier inability to deliver

may qualify for reshipment after payment of additional shipping fees.

Original shipping charges are non-refundable.

11. SHIPPING RESTRICTIONS

We reserve the right to:

  • Refuse shipment to certain locations

  • Limit quantities

  • Restrict high-risk orders

  • Cancel suspicious transactions

Orders flagged for fraud prevention may require additional verification before shipment.

12. PREORDERS & BACKORDER ITEMS

Products marked as:

  • Preorder

  • Backorder

  • Limited release

may require additional fulfillment time.

Estimated ship dates are approximate and subject to change.

Orders containing preorder items may ship together once all items become available unless otherwise stated.

13. WEATHER & FORCE MAJEURE DELAYS

Praying Air Fresheners shall not be held liable for shipping delays caused by:

  • Natural disasters

  • Severe weather

  • Carrier disruptions

  • Labor shortages

  • Government actions

  • Supply chain interruptions

  • Other events beyond our reasonable control

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